Privacy Policy

! Privacy!Policy!–!Martin!Electronics!cc!

Company: Martin Electronics cc (“the company”, “us”, or “we”)

Application Names: Sentry Web Platform ; Sentry Mobile Application

Company Physical Address: Johannesburg, South Africa

Jurisdiction: South Africa

1. Agreement

1.1 By utilizing the Sentry Mobile Application, or any of its features or functions, the user agrees to be

bound by this agreement and all of its conditions. You may not access, log in, download, or retrieve any

data from the application without agreeing to be bound by these terms. The Sentry Mobile Application is

owned and operated by Martin Electronics cc.

1.2 By highlighting the checkbox and clicking “accept” when logging into the app, the user understands

and agrees that they are bound by this terms and conditions agreement.

2. Disclaimer

2.1 Our Engineering team has implemented protocols to update devices with the most accurate live, and

up-to-date data retrieved from the field ascertaining validity and accuracy of the data. Martin Electronics

cc accepts no responsibility for incorrect data retrieved from the application or the web platform. The data

that is published, displayed, or conveyed by the application is for use and interpretation at the risk of the

user. Furthermore, Martin Electronics cc accepts no responsibility for user data that is entered incorrectly,

incomplete, lost, or corrupted at any point in time. Use of the application and all of its extended features

and functionality is done so at the customer’s sole risk. Martin Electronics cc will not be held liable for

any losses or damages incurred from the use of the application. This includes tangible and intangible

losses.

2.2 With direct reference to clause 10, the user agrees to indemnify Martin Electronics cc to the full extent

and holds Martin Electronics cc harmless.

3. Use of Application and use of GSM devices with SIM cards

3.1 The use of the Sentry Mobile Application and all of its features and functions is done so at the sole risk

of the owner.

3.2 Users are permitted to download, screenshot, copy, save, or print out any of the visible text fields or

images found in the application provided that it is for personal use and monitoring.

3.3 Martin Electronics cc may, in its sole discretion, amend these terms and conditions at regular intervals

and the latest updated version of the terms and conditions shall be in full and immediate effect upon

publishing.

4. Client Account Registration

When registering as a user on the Sentry Mobile Application or Sentry Web Platform, Users agree that:

4.1 They will be irrevocably bound by all terms and conditions applicable to the use of the app;

4.2 They will provide full and accurate information;

4.3 It is the user’s responsibility to update the information pertaining to their registered user account;

! Privacy!Policy!–!Martin!Electronics!cc!

4.4 Users are solely responsible for all activity logged on their account, irrespective of their knowledge or

consent given to third parties to operate the account. The user is responsible for the account and all of it’s

logged actions. Unauthorized access to your account should be reported to us, and you may request a new

password or an account reset.

4.5 If the customer does not wish to utilize the application and web features of their Sentry products, it is

their sole responsibility to ascertain that their devices have the “wireless control” feature disabled.

5. Updates to Application content and Software

5.1 Martin Electronics cc will not alter, amend, or change any data that is uploaded by the user unless

authorized to do so. All user data encountered on the application or web platform is captured and saved

verbatim from the users. It is the user’s responsibility to keep their data up-to-date and accurate.

5.2 Users acknowledge and understand that it is their responsibility to familiarize themselves with any

alteration, update, or amendment.

5.3 When necessary, Martin Electronics cc may release software updates. Users are obliged to download

and update the Sentry Mobile Application when these software updates are made available. Users who do

not update their software to the latest version recognize that this may result in Martin Electronics cc

refusing to support or maintain the user’s software.

6. Privacy Policy

6.1 Martin Electronics cc uphold a commitment to safety and security and we handle your personal data

with diligence, and consideration to safeguard your personal details in accordance with the Protection of

Personal Information Act, No. 4 of 2013, and we shall utilize your data only for the reasons listed in this

agreement.

6.2 The proviso’s listed in the following points below will suffice as a guide to help you better understand

the process and methodology of how and why we use your data and exactly how we will keep your data

anonymous to users not added by you onto your personal Sentry Web Platform. In the extent of a conflict

from the user as a result of a waiver of this clause, that specific clause, and not the general approach, will

be enforced and supersedes the general approach.

6.3 When submitting your details to the Sentry Web Platform, it will be deemed to have been given with

your consent or authorization.

Methodology of data use

6.4 Martin Electronics cc shall utilize your personal data in accordance and with respect to the Protection

of Personal Information Act, No. 4 of 2013. By downloading and using the Sentry Mobile Application

and/or by utilizing the Sentry Web Platform every user agrees to these terms and conditions. The user

hereby grants Martin Electronics cc permission to use and process any personal information submitted to

the app or web platform. All processing of user personal information will be done in accordance with the

Protection of Personal Information Act, No. 4 of 2013, for processing of the users use as stated herein.

6.5 Martin Electronics cc will collect and process the user’s personal information for the sole objective of

efficient information management within the user tables and assigned levels of authority on the platform.

All information submitted to the platform by the user is strictly confidential and will never be shared with

any third party, unless otherwise authorized by the user.

6.6 Martin Electronics cc will only retain and store the user’s personal data whilst their registered account

is still active. User’s personal data shall only be retained for the duration that it is necessary: for instance,

while there is an active enquiry into an account, maintenance, investigation or alike.

! Privacy!Policy!–!Martin!Electronics!cc!

6.7 Martin Electronics cc will only collect personal information by lawful and fair means and, where

appropriate, with the knowledge or consent of the individual concerned.

6.8 It is the user’s sole responsibility to ascertain that the personal data submitted to the platform is up-to-

date, complete, and accurate.

6.9 Martin Electronics cc will protect all personal information submitted to the platform against breaches

and losses by means of using encryption and backups where necessary. The storage of data is encrypted

and robust against potential threats such as unauthorized access, disclosure, copying, use, or modification.

6.10 Martin Electronics cc is committed to integrity and good business practices that are in accordance

with these principles listed in order to ascertain that the confidentiality of personal information is protected

and remains protected. However, Martin Electronics cc does not guarantee that a breach of data cannot

happen. Malicious activity and black swan events do occur, and although there are necessary safeguards in

place to protect our data integrity, Martin Electronics cc cannot be held liable for loss or corruption of data

as a result of an event that is out of our control.

6.11 Users consent to Martin Electronics cc storing and regularly updating backups of all data as part of

ascertaining data integrity is upheld.

6.12 All users agree that Martin Electronics cc technical support team personnel are entitled to access all

personal data. Users understand that without allowing us access to their data, it is impossible for us to

offer technical support. When contacting us for technical support, the user consents to their data being

accessed and analyzed for support and solutions.

7. Disclaimers and Exclusion of Liability

7.1 Users agree that the use of the Sentry Mobile Application is entirely at their own risk.

7.2 The Sentry Mobile Application and all of its contents (i.e text, images, data, screenshots, downloads,

and coding) is provided as available according to the latest version release. Martin Electronics cc makes

no representations or warranties, express or implied, including but not limited to warranties as to the

correctness or suitability of either the application or the information contained in it.

7.3 Subject to Chapter 7 of the ECT Act, Martin Electronics cc and all of its employees shall not be liable

for any damage incurred by users or any loss or liability whether tangible or intangible howsoever arising.

Users agree that they use the app at their own risk

7.4 Subject to Chapter 7 of the ECT Act and to the fullest extent possible under the applicable law, Martin

Electronics cc disclaims all responsibility or liability for any damages, including but not limited to direct,

economic, consequential loss or loss of profits, resulting from the use of the app in any manner.

7.5 Martin Electronics cc does not warrant that the functions provided by the app will be uninterrupted or

error free, or that the app or the server on which it is running are free from viruses or other harmful

malware.

7.6 In all instances in which the user elects any option to “remember” his login details, the user

indemnifies Martin Electronics cc entirely for any unauthorized consequences arising therefrom.

8. Indemnity

8.1 Users agree to indemnify Martin Electronics cc and all of its employees from any demand, liabilities,

action or application or other proceedings, including attorney’s fees and any related costs.

8.2 Users agree to indemnify Martin Electronics cc and all of its employees for any unauthorized activity

following the loss or misplacing of a device that can login to the app.

8.3 Users agree to indemnify Martin Electronics cc and all of its employees from data costs incurred while

using the app. Martin Electronics cc will not be held liable for any sundry data fees incurred while using

the app such as international roaming.

! Privacy!Policy!–!Martin!Electronics!cc!

8.4 While Martin Electronics cc adopts a zero-tolerance approach to unethical behavior and unlawful

activity conducted by any one of its employees, and we have protocols in place to uphold integrity within

the workplace, users agree to indemnify and hold harmless Martin Electronics cc for any unauthorized acts

or consequences that arise following any unauthorized acts by any Martin Electronics cc employee.

9. Consumer Rights and Security

Any new user shall enjoy a seven day cooling off period, commencing on the conclusion of this

agreement, to cancel the same, without prejudice. Clause 11, section 42(2)(d) of the ECT Act applies to all

transactions falling under this agreement.

10. Receipt of Data Messages

10.1 Data messages, including e-mail messages, sent by users to Martin Electronics cc shall be deemed to

be received only when acknowledged or responded to.

10.2 A data message sent by Martin Electronics cc to users shall be regarded as received when the

complete data message enters an information system designated or used for that purpose by the recipient

and is capable of being retrieved and processed by the recipient.

10.3 Martin Electronics cc reserves the right not to respond to any e-mail or other data message which

contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content, and to

take the appropriate action against the sender of such e-mail where necessary.

11. Monitoring and interception of data messages

11.1 In order to provide a relevant and secure service and/or for reasons of monitoring and optimizing app

performance, and/or where required to do so under law, Martin Electronics cc may monitor and/or

intercept electronic communications such as e-mail which are sent to or from the app. To the full extent

necessary under law the user acknowledges that he or she is aware of such potential monitoring and/or

interception and consents thereto.

11.2 From time to time, Martin Electronics cc may collect any technical data, including data about the

user’s device. It is agreed that Martin Electronics cc may do so in order to monitor and the app’s products

and services, and general functionality.

12. Users further Assurance

Users further undertake not to:

12.1 Impersonate any other person or use a false or unauthorized name so as to create a false identity

and/or e-mail address or to misrepresent the origin or identity of any communications;

12.2 Modify, access or make available any data stored on a computer device, which has been accessed

through Martin Electronics cc’s network;

12.3 Make use of the app to collect, harvest or otherwise obtain personal information relating to other

users;

12.4 Make use of the app to collect, harvest, alter, adapt, replicate or otherwise utilize any data,

information or code associated with or appearing on the App; and

12.5 Utilize the App or any service provided on it to:

i. Upload, post or otherwise transmit any content that is unlawful or illegal;

! Privacy!Policy!–!Martin!Electronics!cc!

ii. Upload, post or otherwise transmit any content that is threatening, harmful, abusive, defamatory,

vulgar, obscene or otherwise objectionable;

iii. Upload, post or otherwise transmit any content that constitutes harassment or hate speech, or

which is invasive of the privacy of another;

iv. Stalk or harass other Users;

v. Impersonate any person connected to the app or any service provided on it or otherwise

misrepresent their association with any such person;

vi. Take any measures to disguise the origin of any content;

vii. Take any measures to restrict access to any part of the App, including the use of

passwords and hidden pages;

viii. Upload, post or otherwise transmit any content that infringes the intellectual property

rights of a third party or which the member is restricted from uploading, posting or

otherwise transmitting by operation of law, contract or duty of care;

ix. Use the App or any service provided on it to engage in any unsolicited, unlawful or

unauthorized marketing, advertising or promotional activities, including but not limited to the

harvesting of addresses and the sending of spam and chain letters;

x. Upload, post or otherwise transmit any content that contains any malicious code which is

designed to or will have the effect of disrupting in any way and to any degree the operation of the

App or any service provided on it, and of any software, hardware or telecommunications

equipment on which it relies for its operation;

xi. Collect and / or store data on any other user or users; or

xii. Misrepresent the nature of their membership; and

12.6 Do anything generally that is unlawful.

13. Security

13.1 While Martin Electronics cc takes all reasonable security precautions, no liability will lie for damage

caused by the malicious use of the app or by destructive data or code that is passed on to the user through

the use of the app.

13.2 The following acts in connection with the app are expressly prohibited:

a. Gaining or attempting to gain unauthorized access to any app page or part of the app;

b. Delivering or attempting to deliver any unauthorized or malicious code or content to the app;

and/or

c. Any amendment to or attempt to amend any of the content or any other part of the app by

unauthorized persons.

13.3 Martin Electronics cc may pursue prosecution of and compensation from any person that delivers or

attempts to deliver any destructive code to the App or attempts to gain unauthorized access to any page on

or part of the app.

14. Intellectual Property Protection

14.1 Copyright in all information, images, source codes and other original material published on the app,

which is not attributed to a third party, is held by or licensed to Martin Electronics cc. Martin Electronics

cc asserts and reserves all its rights, including moral rights, in this regard.

14.2 Martin Electronics cc grants to users a personal, non-exclusive, non-assignable and non-transferable

license to use, print and display all content and information on any machine of which the user is the

primary user for non-commercial purposes only.

! Privacy!Policy!–!Martin!Electronics!cc!

15. Termination of App and User Access

15.1 Martin Electronics cc reserves the right, in its sole and absolute discretion and without prior

notification, to terminate the provision of the app and/or to terminate the access rights of any user.

15.2 In the event of any malicious action, or inaction, as the case may be, by any user,

Martin Electronics cc may, in its sole and absolute discretion, terminate permanently any user’s rights to

access and/or use the app.

16. Law Governing this Agreement

16.1 The user agrees that the law applicable to these terms and conditions of use, their interpretation and

any matter or litigation in connection therewith or arising from them will be the law of South Africa.

16.2 Users of the app are encouraged to familiarize themselves with the South African Law relating to

Electronic Communications and Transactions as contained in the ECT Act as well as the Protection of

Personal Information Act, No. 4 of 2013 as contained in POPI.

17. Consent to jurisdiction:

The User consents to the jurisdiction of the Magistrate’s court having jurisdiction in terms of Section 28 of

the Magistrate’s Court Act, as amended, in respect of any dispute flowing from the use of the App.

18. Dispute resolution:

18.1 Any dispute between Martin Electronics cc and the user arising out of or in connection with these

terms and conditions including any question regarding its existence, validity or termination, shall be

settled by mediation and/or arbitration concluded through AFSA rules, which rules are deemed to be

incorporated by reference into this clause, and the dispute will be resolved in accordance with the Law of

South Africa.

18.2 Further information on AFSA rules please see www.arbitration.co.za.

19. Amendment of the Terms and Conditions of this Agreement

19.1 Owing to legal and other developments, Martin Electronics cc may be required to amend these terms

and conditions of use from time to time.

19.2 Martin Electronics cc will attempt to give notice of any amendments, but reserves the right to effect

binding amendments, additions or deletions without notice.

19.3 Martin Electronics cc reserves the right to change the Agreement. These changes will become

effective from the date on which they are posted to the app. Accordingly; it is the user’s responsibility to

check the app from time to time to see whether the terms of this Agreement have been changed. A user’s

continued use of the app will be deemed to be an acceptance by them of the agreement to these

amendments.

19.4 Other than the variation of this Agreement by Martin Electronics placing such amendment on the

app, as mentioned above, no addition to, variation of, novation, or agreed cancellation of this Agreement

shall be of any force or effect unless in writing.

19.5 No waiver, relaxation or indulgence, which either party may grant to the other shall constitute a

waiver of the rights of that party and shall not preclude that party from exercising any rights which may

have arisen in the past or which might arise in the future.

! Privacy!Policy!–!Martin!Electronics!cc!

19.6 Severability: should any provision of this Agreement be void for vagueness or for any other reason,

then that provision of this Agreement shall be capable of being severed from the remainder of this

Agreement, which shall remain of full force and effect.

19.7 Plain and understandable language: the user confirms that the provisions of this Agreement are in

plain and understandable language and that it understands the provisions contained herein.

19.8 No transfer: Users may not cede, sub-license or otherwise transfer any rights they may have under

these terms and conditions or which may otherwise have been obtained through the use of the app.

20. Whole Agreement

The terms and conditions herein and referred to elsewhere on the app constitutes the sole record of the

agreement between Martin Electronics cc and the user and supersedes all previous agreements. Neither of

the parties shall be bound by any representation, express or implied term, warranty, promise or the like not

recorded in this Agreement.

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Phone Number: +27 11 433 4084

E-mail Address: sales@martin-electronics.co.za

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Office Address: 26 Kindon Rd, Robertsham, Johannesburg South, 2091

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