• +27 11 433 4084
  • Address: 26 Kindon Rd, Robertsham, Johannesburg South, 2091
  • sales@martin-electronics.co.za

Privacy Policy

! Privacy!Policy!–!Martin!Electronics!cc!
Company: Martin Electronics cc (“the company”, “us”, or “we”)
Application Names: Sentry Web Platform ; Sentry Mobile Application
Company Physical Address: Johannesburg, South Africa
Jurisdiction: South Africa
1. Agreement
1.1 By utilizing the Sentry Mobile Application, or any of its features or functions, the user agrees to be
bound by this agreement and all of its conditions. You may not access, log in, download, or retrieve any
data from the application without agreeing to be bound by these terms. The Sentry Mobile Application is
owned and operated by Martin Electronics cc.
1.2 By highlighting the checkbox and clicking “accept” when logging into the app, the user understands
and agrees that they are bound by this terms and conditions agreement.
2. Disclaimer
2.1 Our Engineering team has implemented protocols to update devices with the most accurate live, and
up-to-date data retrieved from the field ascertaining validity and accuracy of the data. Martin Electronics
cc accepts no responsibility for incorrect data retrieved from the application or the web platform. The data
that is published, displayed, or conveyed by the application is for use and interpretation at the risk of the
user. Furthermore, Martin Electronics cc accepts no responsibility for user data that is entered incorrectly,
incomplete, lost, or corrupted at any point in time. Use of the application and all of its extended features
and functionality is done so at the customer’s sole risk. Martin Electronics cc will not be held liable for
any losses or damages incurred from the use of the application. This includes tangible and intangible
losses.
2.2 With direct reference to clause 10, the user agrees to indemnify Martin Electronics cc to the full extent
and holds Martin Electronics cc harmless.
3. Use of Application and use of GSM devices with SIM cards
3.1 The use of the Sentry Mobile Application and all of its features and functions is done so at the sole risk
of the owner.
3.2 Users are permitted to download, screenshot, copy, save, or print out any of the visible text fields or
images found in the application provided that it is for personal use and monitoring.
3.3 Martin Electronics cc may, in its sole discretion, amend these terms and conditions at regular intervals
and the latest updated version of the terms and conditions shall be in full and immediate effect upon
publishing.
4. Client Account Registration
When registering as a user on the Sentry Mobile Application or Sentry Web Platform, Users agree that:
4.1 They will be irrevocably bound by all terms and conditions applicable to the use of the app;
4.2 They will provide full and accurate information;
4.3 It is the user’s responsibility to update the information pertaining to their registered user account;
! Privacy!Policy!–!Martin!Electronics!cc!
4.4 Users are solely responsible for all activity logged on their account, irrespective of their knowledge or
consent given to third parties to operate the account. The user is responsible for the account and all of it’s
logged actions. Unauthorized access to your account should be reported to us, and you may request a new
password or an account reset.
4.5 If the customer does not wish to utilize the application and web features of their Sentry products, it is
their sole responsibility to ascertain that their devices have the “wireless control” feature disabled.
5. Updates to Application content and Software
5.1 Martin Electronics cc will not alter, amend, or change any data that is uploaded by the user unless
authorized to do so. All user data encountered on the application or web platform is captured and saved
verbatim from the users. It is the user’s responsibility to keep their data up-to-date and accurate.
5.2 Users acknowledge and understand that it is their responsibility to familiarize themselves with any
alteration, update, or amendment.
5.3 When necessary, Martin Electronics cc may release software updates. Users are obliged to download
and update the Sentry Mobile Application when these software updates are made available. Users who do
not update their software to the latest version recognize that this may result in Martin Electronics cc
refusing to support or maintain the user’s software.
6. Privacy Policy
6.1 Martin Electronics cc uphold a commitment to safety and security and we handle your personal data
with diligence, and consideration to safeguard your personal details in accordance with the Protection of
Personal Information Act, No. 4 of 2013, and we shall utilize your data only for the reasons listed in this
agreement.
6.2 The proviso’s listed in the following points below will suffice as a guide to help you better understand
the process and methodology of how and why we use your data and exactly how we will keep your data
anonymous to users not added by you onto your personal Sentry Web Platform. In the extent of a conflict
from the user as a result of a waiver of this clause, that specific clause, and not the general approach, will
be enforced and supersedes the general approach.
6.3 When submitting your details to the Sentry Web Platform, it will be deemed to have been given with
your consent or authorization.
Methodology of data use
6.4 Martin Electronics cc shall utilize your personal data in accordance and with respect to the Protection
of Personal Information Act, No. 4 of 2013. By downloading and using the Sentry Mobile Application
and/or by utilizing the Sentry Web Platform every user agrees to these terms and conditions. The user
hereby grants Martin Electronics cc permission to use and process any personal information submitted to
the app or web platform. All processing of user personal information will be done in accordance with the
Protection of Personal Information Act, No. 4 of 2013, for processing of the users use as stated herein.
6.5 Martin Electronics cc will collect and process the user’s personal information for the sole objective of
efficient information management within the user tables and assigned levels of authority on the platform.
All information submitted to the platform by the user is strictly confidential and will never be shared with
any third party, unless otherwise authorized by the user.
6.6 Martin Electronics cc will only retain and store the user’s personal data whilst their registered account
is still active. User’s personal data shall only be retained for the duration that it is necessary: for instance,
while there is an active enquiry into an account, maintenance, investigation or alike.
! Privacy!Policy!–!Martin!Electronics!cc!
6.7 Martin Electronics cc will only collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.
6.8 It is the user’s sole responsibility to ascertain that the personal data submitted to the platform is up-to-
date, complete, and accurate.
6.9 Martin Electronics cc will protect all personal information submitted to the platform against breaches
and losses by means of using encryption and backups where necessary. The storage of data is encrypted
and robust against potential threats such as unauthorized access, disclosure, copying, use, or modification.
6.10 Martin Electronics cc is committed to integrity and good business practices that are in accordance
with these principles listed in order to ascertain that the confidentiality of personal information is protected
and remains protected. However, Martin Electronics cc does not guarantee that a breach of data cannot
happen. Malicious activity and black swan events do occur, and although there are necessary safeguards in
place to protect our data integrity, Martin Electronics cc cannot be held liable for loss or corruption of data
as a result of an event that is out of our control.
6.11 Users consent to Martin Electronics cc storing and regularly updating backups of all data as part of
ascertaining data integrity is upheld.
6.12 All users agree that Martin Electronics cc technical support team personnel are entitled to access all
personal data. Users understand that without allowing us access to their data, it is impossible for us to
offer technical support. When contacting us for technical support, the user consents to their data being
accessed and analyzed for support and solutions.
7. Disclaimers and Exclusion of Liability
7.1 Users agree that the use of the Sentry Mobile Application is entirely at their own risk.
7.2 The Sentry Mobile Application and all of its contents (i.e text, images, data, screenshots, downloads,
and coding) is provided as available according to the latest version release. Martin Electronics cc makes
no representations or warranties, express or implied, including but not limited to warranties as to the
correctness or suitability of either the application or the information contained in it.
7.3 Subject to Chapter 7 of the ECT Act, Martin Electronics cc and all of its employees shall not be liable
for any damage incurred by users or any loss or liability whether tangible or intangible howsoever arising.
Users agree that they use the app at their own risk
7.4 Subject to Chapter 7 of the ECT Act and to the fullest extent possible under the applicable law, Martin
Electronics cc disclaims all responsibility or liability for any damages, including but not limited to direct,
economic, consequential loss or loss of profits, resulting from the use of the app in any manner.
7.5 Martin Electronics cc does not warrant that the functions provided by the app will be uninterrupted or
error free, or that the app or the server on which it is running are free from viruses or other harmful
malware.
7.6 In all instances in which the user elects any option to “remember” his login details, the user
indemnifies Martin Electronics cc entirely for any unauthorized consequences arising therefrom.
8. Indemnity
8.1 Users agree to indemnify Martin Electronics cc and all of its employees from any demand, liabilities,
action or application or other proceedings, including attorney’s fees and any related costs.
8.2 Users agree to indemnify Martin Electronics cc and all of its employees for any unauthorized activity
following the loss or misplacing of a device that can login to the app.
8.3 Users agree to indemnify Martin Electronics cc and all of its employees from data costs incurred while
using the app. Martin Electronics cc will not be held liable for any sundry data fees incurred while using
the app such as international roaming.
! Privacy!Policy!–!Martin!Electronics!cc!
8.4 While Martin Electronics cc adopts a zero-tolerance approach to unethical behavior and unlawful
activity conducted by any one of its employees, and we have protocols in place to uphold integrity within
the workplace, users agree to indemnify and hold harmless Martin Electronics cc for any unauthorized acts
or consequences that arise following any unauthorized acts by any Martin Electronics cc employee.
9. Consumer Rights and Security
Any new user shall enjoy a seven day cooling off period, commencing on the conclusion of this
agreement, to cancel the same, without prejudice. Clause 11, section 42(2)(d) of the ECT Act applies to all
transactions falling under this agreement.
10. Receipt of Data Messages
10.1 Data messages, including e-mail messages, sent by users to Martin Electronics cc shall be deemed to
be received only when acknowledged or responded to.
10.2 A data message sent by Martin Electronics cc to users shall be regarded as received when the
complete data message enters an information system designated or used for that purpose by the recipient
and is capable of being retrieved and processed by the recipient.
10.3 Martin Electronics cc reserves the right not to respond to any e-mail or other data message which
contains obscene, threatening, defamatory or otherwise illegal, unlawful or inappropriate content, and to
take the appropriate action against the sender of such e-mail where necessary.
11. Monitoring and interception of data messages
11.1 In order to provide a relevant and secure service and/or for reasons of monitoring and optimizing app
performance, and/or where required to do so under law, Martin Electronics cc may monitor and/or
intercept electronic communications such as e-mail which are sent to or from the app. To the full extent
necessary under law the user acknowledges that he or she is aware of such potential monitoring and/or
interception and consents thereto.
11.2 From time to time, Martin Electronics cc may collect any technical data, including data about the
user’s device. It is agreed that Martin Electronics cc may do so in order to monitor and the app’s products
and services, and general functionality.
12. Users further Assurance
Users further undertake not to:
12.1 Impersonate any other person or use a false or unauthorized name so as to create a false identity
and/or e-mail address or to misrepresent the origin or identity of any communications;
12.2 Modify, access or make available any data stored on a computer device, which has been accessed
through Martin Electronics cc’s network;
12.3 Make use of the app to collect, harvest or otherwise obtain personal information relating to other
users;
12.4 Make use of the app to collect, harvest, alter, adapt, replicate or otherwise utilize any data,
information or code associated with or appearing on the App; and
12.5 Utilize the App or any service provided on it to:
i. Upload, post or otherwise transmit any content that is unlawful or illegal;
! Privacy!Policy!–!Martin!Electronics!cc!
ii. Upload, post or otherwise transmit any content that is threatening, harmful, abusive, defamatory,
vulgar, obscene or otherwise objectionable;
iii. Upload, post or otherwise transmit any content that constitutes harassment or hate speech, or
which is invasive of the privacy of another;
iv. Stalk or harass other Users;
v. Impersonate any person connected to the app or any service provided on it or otherwise
misrepresent their association with any such person;
vi. Take any measures to disguise the origin of any content;
vii. Take any measures to restrict access to any part of the App, including the use of
passwords and hidden pages;
viii. Upload, post or otherwise transmit any content that infringes the intellectual property
rights of a third party or which the member is restricted from uploading, posting or
otherwise transmitting by operation of law, contract or duty of care;
ix. Use the App or any service provided on it to engage in any unsolicited, unlawful or
unauthorized marketing, advertising or promotional activities, including but not limited to the
harvesting of addresses and the sending of spam and chain letters;
x. Upload, post or otherwise transmit any content that contains any malicious code which is
designed to or will have the effect of disrupting in any way and to any degree the operation of the
App or any service provided on it, and of any software, hardware or telecommunications
equipment on which it relies for its operation;
xi. Collect and / or store data on any other user or users; or
xii. Misrepresent the nature of their membership; and
12.6 Do anything generally that is unlawful.
13. Security
13.1 While Martin Electronics cc takes all reasonable security precautions, no liability will lie for damage
caused by the malicious use of the app or by destructive data or code that is passed on to the user through
the use of the app.
13.2 The following acts in connection with the app are expressly prohibited:
a. Gaining or attempting to gain unauthorized access to any app page or part of the app;
b. Delivering or attempting to deliver any unauthorized or malicious code or content to the app;
and/or
c. Any amendment to or attempt to amend any of the content or any other part of the app by
unauthorized persons.
13.3 Martin Electronics cc may pursue prosecution of and compensation from any person that delivers or
attempts to deliver any destructive code to the App or attempts to gain unauthorized access to any page on
or part of the app.
14. Intellectual Property Protection
14.1 Copyright in all information, images, source codes and other original material published on the app,
which is not attributed to a third party, is held by or licensed to Martin Electronics cc. Martin Electronics
cc asserts and reserves all its rights, including moral rights, in this regard.
14.2 Martin Electronics cc grants to users a personal, non-exclusive, non-assignable and non-transferable
license to use, print and display all content and information on any machine of which the user is the
primary user for non-commercial purposes only.
! Privacy!Policy!–!Martin!Electronics!cc!
15. Termination of App and User Access
15.1 Martin Electronics cc reserves the right, in its sole and absolute discretion and without prior
notification, to terminate the provision of the app and/or to terminate the access rights of any user.
15.2 In the event of any malicious action, or inaction, as the case may be, by any user,
Martin Electronics cc may, in its sole and absolute discretion, terminate permanently any user’s rights to
access and/or use the app.
16. Law Governing this Agreement
16.1 The user agrees that the law applicable to these terms and conditions of use, their interpretation and
any matter or litigation in connection therewith or arising from them will be the law of South Africa.
16.2 Users of the app are encouraged to familiarize themselves with the South African Law relating to
Electronic Communications and Transactions as contained in the ECT Act as well as the Protection of
Personal Information Act, No. 4 of 2013 as contained in POPI.
17. Consent to jurisdiction:
The User consents to the jurisdiction of the Magistrate’s court having jurisdiction in terms of Section 28 of
the Magistrate’s Court Act, as amended, in respect of any dispute flowing from the use of the App.
18. Dispute resolution:
18.1 Any dispute between Martin Electronics cc and the user arising out of or in connection with these
terms and conditions including any question regarding its existence, validity or termination, shall be
settled by mediation and/or arbitration concluded through AFSA rules, which rules are deemed to be
incorporated by reference into this clause, and the dispute will be resolved in accordance with the Law of
South Africa.
18.2 Further information on AFSA rules please see www.arbitration.co.za.
19. Amendment of the Terms and Conditions of this Agreement
19.1 Owing to legal and other developments, Martin Electronics cc may be required to amend these terms
and conditions of use from time to time.
19.2 Martin Electronics cc will attempt to give notice of any amendments, but reserves the right to effect
binding amendments, additions or deletions without notice.
19.3 Martin Electronics cc reserves the right to change the Agreement. These changes will become
effective from the date on which they are posted to the app. Accordingly; it is the user’s responsibility to
check the app from time to time to see whether the terms of this Agreement have been changed. A user’s
continued use of the app will be deemed to be an acceptance by them of the agreement to these
amendments.
19.4 Other than the variation of this Agreement by Martin Electronics placing such amendment on the
app, as mentioned above, no addition to, variation of, novation, or agreed cancellation of this Agreement
shall be of any force or effect unless in writing.
19.5 No waiver, relaxation or indulgence, which either party may grant to the other shall constitute a
waiver of the rights of that party and shall not preclude that party from exercising any rights which may
have arisen in the past or which might arise in the future.
! Privacy!Policy!–!Martin!Electronics!cc!
19.6 Severability: should any provision of this Agreement be void for vagueness or for any other reason,
then that provision of this Agreement shall be capable of being severed from the remainder of this
Agreement, which shall remain of full force and effect.
19.7 Plain and understandable language: the user confirms that the provisions of this Agreement are in
plain and understandable language and that it understands the provisions contained herein.
19.8 No transfer: Users may not cede, sub-license or otherwise transfer any rights they may have under
these terms and conditions or which may otherwise have been obtained through the use of the app.
20. Whole Agreement
The terms and conditions herein and referred to elsewhere on the app constitutes the sole record of the
agreement between Martin Electronics cc and the user and supersedes all previous agreements. Neither of
the parties shall be bound by any representation, express or implied term, warranty, promise or the like not
recorded in this Agreement.

We manufacture a variety of compatible transmitters for your gate and garage automation, GSM communicators for mobile phone switching and monitoring, 220v remote control light switching, domestic sliding gate operator and wireless access control keypads.

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E-mail Address: sales@martin-electronics.co.za

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Office Address: 26 Kindon Rd, Robertsham, Johannesburg South, 2091

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